30/08/2021 - Lockdown Extended Indefinately. Essential Cleans and Move Out Cleans are still permitted. Please see here for more information.

About Us

About Us

About Us

We originally established Crystal Maids with the sole purpose of providing premium cleaning to homes across Melbourne. We have evolved so much since then! Turns out most people really want a hassle free, quality service from a friendly professional, which gives them the time and freedom to enjoy what they love most in life, go figure! We strive to WOW you on each service with a seamless online booking platform and an all round quality service experience your boasting to your friends and family about.

Why Us?

We are always thinking about the best possible ways in which we can serve YOU and in doing this we naturally found our clients really appreciated and grew fond of our genuine care and passion to really understand their needs, which apparently some other house cleaning services didn’t really care about or didn’t give as much attention to! Our clients love this healthy, transparent relationship. Partner this with our friendly, trustworthy and professional approach, detailed to exactly what is important to you and it’s how we seperate ourselves from the rest. We go the extra mile to give YOUR precious time back by offering extra add on services such as laundry, dishwashing, linen changes and more. We often go beyond that and bring in special touches you never expect and now wouldn’t go without!

our team

We understand that there is more to cleaning
then just cleaning.

Your bringing a stranger into your home, so it’s really important that you feel safe and have the utmost trust in them. You don’t have the time to go through all the frustration and trialling to find the perfect cleaner, it’s can be a job within itself! This is why we focus so heavily on only bringing on the brightest professionals into our team so you don’t have to stress about any of it. We reckon we’re pretty fun and pleasant to be around to!We generally send out teams of 1/2/3 people depending on the size of the home. We provide our teams with competitive rates, great incentives and a fabulous culture which helps us retain the best there is. We go through hundreds of applications and only bring on a very select number of new teams.

Take a look at our rigourous onboarding process below.

  • 01

    Application

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    Questionnaire test

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    Phone Screening

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    Face to Face interview

  • 01

    Trial clean

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    Police and background check

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    Professional reference check

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