Google Rating
5.0

#1 House Cleaning Service in Melbourne

We know you don’t want to neglect your daily chores, but it’s just so hard to find the time and energy to do it…We understand and want to help! Crystal Maids is a premium house cleaning service that gives you back the time to do what matters most in your life.


200% Satisfaction guaranteed

Police Checked

Fully Insured

Process

How Crystal Maids Works

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Quote

Create a quote in under 60 seconds with our online booking form.

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Clean

Select a date and time you’d like our professionals to serve you.

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Pay

Payment is securely processed automatically after we confirm that you are happy with our service.

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Review

Provide us feedback so we can continue to evolve and understand our client’s needs.

About Us

Tired after a long day at work? Don’t stress, leave it to us, it’s what we do best!

 

We deliver happiness through home cleaning. We offer a simple flat rate pricing system for full home services and an hourly service for partial home cleans. We focus on providing a seamless online booking platform, quality customer service and the best cleaning teams. Book your service today and experience a crystal clean home that you deserve.

Our Services

We cover a wide range of services and household chores

If you’re not sure if we can help with a certain task, just ask! We will always do our best to serve your needs!

Our heroes

Meet Your Perfect Cleaning Team

 

We know the secret to a great service doesn’t just come down to the cleaning. It’s so important for you to have a trustworthy relationship with a team that understands all of your needs. That is why we go the extra mile in carefully selecting friendly, highly experienced, background checked professionals, who are super keen to put a smile on your face.

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200% SATISFACTION GUARANTEED

If on the rare occasion we don’t deliver a service your boasting to your friends and family about we will come back and re-clean free of charge.

If your still not happy we will look to refund up to the full price of service. You really have nothing to lose and everything to gain. Give us a go, we won’t disappoint !

Reviews

 

Customer Reviews

The cleaning was great and thorough.
Kala Chisholm
Kala Chisholm
07:01 24 Nov 20
Great service and very reasonably priced, always great communication too. 5 star definitely!
Carolina Ika Sari
Carolina Ika Sari
22:46 18 Nov 20
Not one to normally write reviews but I really needed a big clean done after lockdown and heard about these guys from a friend, excellent job and will use again.
Adam Johnson
Adam Johnson
23:49 06 Nov 20
Recently use this service. Excellent customer service , booking was fast and easy . Good value for money. Already booked my next appointment with the same team . Highly recommend . Thank you for going above and beyond guys .
Trish Fernandez
Trish Fernandez
10:33 06 Nov 20
Absolutely great service. Very happy with the outcome of the work. Will definitely be using again in the near future.
Trung Bui
Trung Bui
09:23 06 Nov 20
Highly Recommended!Professional Staff, very hygienic!Followed every possible safety measures during deep clean!!
ayush magotra
ayush magotra
08:25 06 Nov 20
House desperately needed a clean after lockdown. Team was fantastic very hygienic and wore all the right PPE. Will definitely be getting them back. Highly recommend
Heather Randle
Heather Randle
08:06 06 Nov 20
Rizty Fernandez
Rizty Fernandez
08:03 06 Nov 20
Hi I'm looking for employment
Tracey Nikolic
Tracey Nikolic
01:33 07 Oct 20
Kiran Gurung
Kiran Gurung
07:27 11 Jul 20
Pleased with the outcome. Highly recommend A+ service.
Anamarie Moore
Anamarie Moore
07:11 27 Jun 20
Had my first clean this week and was very impressed with the quality of the clean, ease and responsiveness when arranging, and how the cleanEd arrived right on time! Looking forward to a regular clean - life changing!
Lisa Jones
Lisa Jones
10:21 25 Jun 20
Sendy did a fabulous job. I booked on Friday, Sendy was there Monday. I arrived home to a perfectly cleaned apartment! There's no way I could clean my apartment the way Sendy did. A 10/10 service.
Adriana Aziz
Adriana Aziz
08:45 16 Jun 20
We've been using Crystal Maids for house cleaning in our Melbourne properties for the past year. Their teams have always been attentive to our special requests, extremely responsive and embraced feedback.It's great to have a reliable team of house cleaners who we know can work with our property manager and consistently get the job done. Props to John for putting together such a great bunch of professionals.
Daniel Law
Daniel Law
01:35 15 Jun 20
Best in the industry. Provide great professional services. Crystal Maids come to our home every fortnight. I have had Team Sendy both times. So reliable and always provide 10/10 service. They take there cleaning to the next level. Very impressed every time. John is so well organised and fantastic to deal with. Always follows up with me after each service. Highly recommend there service. 😊😊😊
Lauren Ratcliffe
Lauren Ratcliffe
16:43 06 Jun 20
After having a horrible experience with a scam cleaning place known as Cheap as Chips, it was a breath of fresh air to get such a professional and prompt cleaning service from a top notch company like Crystal Maids.Everything from booking the date and what cleaning we needed, to the fair prices they offered was seamless and amazing.Our cleaners, Harpreet's team, were kind, courteous, professional and so helpful. They cleaned everything well and were on time and texted us when done.When we went home, the house was clean from every corner. We were so happy with it. We highly recommend crystal Maids.With our new baby on the way they got rid of all the dust, and got into places for a deep clean. The price was also very reasonable.If you have an opportunity to use Crystal Maids as a service, do not hesitate and book them.
Armando Cordoba
Armando Cordoba
02:13 10 Mar 20
Excellent service, will use again!
Michael Xia
Michael Xia
01:01 02 Mar 20
Wilber Engress
Wilber Engress
11:41 23 Feb 20
Great team, flexible, very nice and always friendly and do a great job 👍🏻
Silvio Wipprecht
Silvio Wipprecht
09:31 06 Jan 20
Excellent service
Judith O'Laoi
Judith O'Laoi
00:18 21 Sep 19
Crystal Maids have been amazing to use. Great communication and an excellent standard with our cleaning service.
Joe Woodham
Joe Woodham
05:10 10 Jul 19
chiranjib chakraborty
chiranjib chakraborty
08:39 01 Jul 19
Highly recommended. Excellent price and great job, end of lease clean was perfect. Communication was excellent and I will definitely use their service in the future. New tenants are very happy with a fresh clean home.
Sandy Bee
Sandy Bee
00:49 15 Jun 19
Did such a fantastic job on our vacate clean . So reasonably priced for the quality of work . We’ve now engaged them to do our regular clean at our new place .Highly recommend
helda sidaoui
helda sidaoui
07:47 12 Jun 19
yogesh singh
yogesh singh
02:59 01 Jun 19
Excellent customer service! Team were lovely. Good job. Thank you ☺️
Casey R
Casey R
16:30 26 May 19
Everything was done to a high standard, more than happy and have now booked a regular service.
Kim Nguyen
Kim Nguyen
23:50 18 May 19
Great, flexible service with trustworthy cleaners who does an impeccable job. Exceptionally pleased and will be using this service again
Jordan Johnson-Boe
Jordan Johnson-Boe
23:36 18 May 19
Just had our bathrooms cleaned and are so very happy with the job done. Why do it yourselves when u have a professional person who is polite and hard working and does a magnificent job for u. Well done and will recommend to others. Thanks again.
eugenie wilson
eugenie wilson
05:45 18 May 19
Excellent service! Their work, knowledge and expertise were of very high standards. These guys were extremely responsive and very professional with their service. Love the look of my house when i returned home. They cleaned it as if it were their own home😍 and I really appreciate that! I highly recommend them to anyone out there looking for a professional cleaning team. You won't be disappointed
Elijah N
Elijah N
07:10 17 May 19
Excellent service. Cant say anything less. Very polite and just get on with the work. Thankyou Crystal Maids for always making me come home to a clean home.
Paul Utupo
Paul Utupo
06:58 17 May 19
I can’t remeber the last time i had my floor this cleaned . Very proffessional and quick . Will 110 percent be ordering another clean up from Crystal maids 👌🏼👌🏼 They have fine looking cleaners too !
Hectos
Hectos
06:39 17 May 19
The service was exceptional! Extremely friendly and easy going. House was cleaned to pristine condition. I was extremely satisfied with the service provided and at a suprisingly very reasonable price range. Highly recommend to everyone and anyone in Melbourne!
King Setefano
King Setefano
06:33 17 May 19
AMAZING! Exceptional staff and exceptional service. Would 100% recommend 🙌🏼
Solange Iputau
Solange Iputau
06:31 17 May 19
Excellent service and fast.
Johnson Taylor
Johnson Taylor
06:24 17 May 19
The service provided was absolutely great! Very easy to communicate with and they get the job done! House was cleaned perfect and I am very impressed with their service. Would recommend it to anyone in Melbourne
bronston kennach
bronston kennach
06:20 17 May 19
First time and won't be my last - they are amazing! Highly recommend. The staff are very kind.
pc m
pc m
06:17 17 May 19
Great service and communication!! Would definitely use again. Highly recommend.
L NGUYEN
L NGUYEN
06:16 17 May 19
Good, thorough cleaners. They don't surface clean, they scrub.
T G
T G
10:06 16 May 19
First clean and I couldn’t be happier. Tunc was thorough, friendly, happy, showing great attention to detail. The checklist is very comprehensiveI - even rubbish is taken out!! I will now have Crystal Maids cleaning regularly.
Lil Griffiths
Lil Griffiths
07:07 09 May 19
Reliable and great service!
Tunc Ozerinc
Tunc Ozerinc
09:39 02 May 19
Great agency! So happy to work for them! We received several amazing jobs and thoughtful instructions with on-time payment! Definitely will keep on working for them.
David Chen
David Chen
09:14 02 May 19
Highly recommended cleaning service, where I’m always left feeling satisfied with the professionalism and the standard of cleaning...easy booking system and exceptional communication with the company..
ఌꨄAussieRooꨄఌ
ఌꨄAussieRooꨄఌ
04:19 02 May 19
I am so happy with my sparkling clean house and very friendly staff. 🙂
Sarah Kalsi
Sarah Kalsi
11:22 24 Apr 19
Quality service.The guys go above and beyond for their customers. I was extremely happy with their work they did recently at my place I would highly recommend them !
Jiress Musafiri
Jiress Musafiri
08:24 24 Apr 19
We’ve been using these guys for a while moved hours and stuck with them. Can’t speak highly enough. Great cleaners and great people
Gemma Maree
Gemma Maree
10:16 29 Mar 19
What an awesome agency. Sent out a beautiful couple so genuine and treated the home like it was there own. Have now got them coming every week
Margaret Spencer
Margaret Spencer
08:55 26 Mar 19
Thanks guys for your excellent service . Lovely workers , did a wonderful job .
Maryanne Rollerson
Maryanne Rollerson
08:52 26 Mar 19
Proffesunal service. Very friendly cleaners and very detailed. Great cleaners
Sienna Guelfi
Sienna Guelfi
06:11 22 Mar 19
Crystal Maids has a great dashboard that makes booking super easy. Our team was amazing! The place was sparkling clean and they were so sweet and polite. Will definitely be requesting their services again in the future!
Lisa Jane
Lisa Jane
05:42 22 Mar 19
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LOCATION

Areas We Serve

 

Brighton, Brighton East, Hawthorn, Malvern East, Toorak, Stkilda, Box Hill, Richmond, South Yarra, Caulfield, Camberwell, Brunswick, Carlton, Fitzroy, Collingwood, Preston, Heidleberg, Essendon, Coburg, Footscray, Werribee, Yarraville, Williamstown, Newport.

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FAQS

Frequently Asked Questions

Do you service my area?

We currently service all suburbs within a 40km radius of Melbourne. We can make exceptions though so please feel free to contact us.

What is included in a general cleaning?

Please see our 62 point checklist for all the tasks included on our general clean. If your home hasn’t been professionally cleaned within the last month, we highly recommend a deep clean on your first service. This allows us to get your home to our really high standard that we can maintain in the future.

How much will it cost?

We offer flexible pricing options. We do a flat rate for full home services and an hourly rate for partial home cleans. Please fill out our booking form to get a quote in just 60 seconds.

Do you bring your own cleaning equipment and supplies?

Yes, all cleaners own their own equipment and supply their own products. We do charge extra for our add on services that require green supplies or disinfectant cleaning. If you have any other special requests we will always do our best to accommodate them.

Can I request special tasks or extras?

Absolutely. When you get to the optional extras section of the booking form simply select the extras you’d like to add to the service. If what you are after isn’t on our list add your request to the general comments section and we will do our best to accommodate you.

What happens if something goes wrong during my appointment?

Your satisfaction is our number one priority. If something during the service didn’t go to plan our 200% Satisfaction guarantee would come into play. We would continue to work to make things right and you wouldn’t be charged up until you were happy. If we still couldn’t resolve the issue, we would then look to refund up to the full cost of the service.