30/08/2021 - Lockdown Extended Indefinately. Essential Cleans and Move Out Cleans are still permitted. Please see here for more information.

#1 House Cleaning Company Melbourne

We know you don’t want to neglect your daily chores, but it’s just so hard to find the time and energy to do it…We understand and want to help! Crystal Maids is a professional house cleaning company that gives you back the time to do what matters most in your life.


  • 200% Satisfaction guaranteed
  • Police Checked
  • Fully Insured

PROCESS

How Crystal Maids Works

  • Quote

    Create a quote in under 60 seconds with our online booking form.

  • Clean

    Select a date and time you’d like our professionals to serve you.

  • Pay

    Payment is securely processed automatically after we confirm that you are happy with our service.

  • Review

    Provide us feedback so we can continue to evolve and understand our client’s needs.

ABOUT US

Tired after a long day at work? Don’t stress, leave it to us, it’s what we do best!

We deliver happiness through home cleaning. We offer a simple flat rate pricing system for full home services and an hourly service for partial home cleans. We focus on providing a seamless online booking platform, quality customer service and the best cleaning teams. Book your service today and experience a crystal clean home that you deserve.

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OUR SERVICES

We cover a wide range of house cleaning services and household chores

If you’re not sure if we can help with a certain task, just ask! We will always do our best to serve your needs!

OUR HEROES

Meet Your Perfect Cleaning Team

We know the secret to a great service doesn’t just come down to the cleaning. It’s so important for you to have a trustworthy relationship with a house cleaning company that understands all of your needs. That is why we go the extra mile in carefully selecting friendly, highly experienced, background checked professionals, who are super keen to put a smile on your face.

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200% SATISFACTION GUARANTEED

If on the rare occasion we don’t deliver the best house cleaning service your boasting to you're friends and family about we will come back and re-clean free of charge.

If you’re still not happy we will look to refund up to the full price of service. You really have nothing to lose and everything to gain. Give us a go, we won’t disappoint!

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REVIEWS

Customer Reviews

Gemma Camille

Nathan’s team was great! Been let down by my previous two cleaners and these guys came through. Couldn’t speak highly enough for the cleaners and also the customer service provided by the support team. Will definitely use you guys again. Thank you!

Sun Star 11:11

Crystal Maids was the 4th company I tried, having been let down continuously from the previous ones. They were the first one’s to live up to their promises and regularly follow me up after services to check-in and make sure everything went well and to actively seek feedback. They genuinely seem to care about the customer and are responsive to all feedback- 10/10 for customer service and for going the extra mile on the job.

Opetera Toalima

Super impressed with with the cleaners and how well they cleaned my home!

LOCATION

Areas We Serve

Brighton, Brighton East, Hawthorn, Malvern East, Toorak, Stkilda, Box Hill, Richmond, South Yarra, Caulfield, Camberwell, Brunswick, Carlton, Fitzroy, Collingwood, Preston, Heidleberg, Essendon, Coburg, Footscray, Werribee, Yarraville, Williamstown, Newport.

FAQS

Frequently Asked Questions

Do you service my area?

We currently service all suburbs within a 40km radius of Melbourne. We can make exceptions though so please feel free to contact us.

What is included in a general cleaning?

Please see our 62 point checklist for all the tasks included on our general clean. If your home hasn’t been professionally cleaned within the last month, we highly recommend a deep clean on your first service. This allows us to get your home to our really high standard that we can maintain in the future.

How much will it cost?

We offer flexible pricing options. We do a flat rate for full home services and an hourly rate for partial home cleans. Please fill out our booking form to get a quote in just 60 seconds.

Do you bring your own cleaning equipment and supplies?

Yes, all cleaners own their own equipment and supply their own products. We do charge extra for our add on services that require green supplies or disinfectant cleaning. If you have any other special requests we will always do our best to accommodate them.

Can I request special tasks or extras?

Absolutely. When you get to the optional extras section of the booking form simply select the extras you’d like to add to the service. If what you are after isn’t on our list add your request to the general comments section and we will do our best to accommodate you.

What happens if something goes wrong during my appointment?

Your satisfaction is our number one priority. If something during the service didn’t go to plan our 200% Satisfaction guarantee would come into play. We would continue to work to make things right and you wouldn’t be charged up until you were happy. If we still couldn’t resolve the issue, we would then look to refund up to the full cost of the service.

TIME FOR A HOLIDAY!

Take a holiday from your house cleaning,
Nala promises you’ll never want to come back!